Strategic Engagement

Effective engagement with your external landscape can be a difficult process – communication, power, interests, and culture and conflict all impact on achieving outcomes. Through dialogue, Greyspace helps parties interact in a way that maximises business outcomes. This is achieved using a strategic approach – analysis, extensive preparation, process design and supported implementation. These interactive communication options bridge the spaces between you and your external landscape - this is what we call strategic engagement.

‘Bridging the gap between your engagement aspirations and the complex realities of external negotiations.’

Decision Making & Negotiation Facilitation

Too often decisions are made with little to no critical analysis of the situation, options and opportunities. Drawing on both national and international practices, Greyspace creates an environment and provides the support to challenge and develop your capacity to make decisions strategically.

Preparing you or your clients for the decision making and negotiation process through:

• Critical Analysis
• Capacity Development
• Strategy
• Facilitation of Process

Conflict Prevention, Management and/or Resolution

Managing the complexities of culture and conflict is an integral part of the interactive process of communication with others. Conflict is something that is part of everyday life, however sometimes it can become complex, messy or unmanageable. Greyspace draws on over 8 years of experience to help prevent, manage and/or resolve conflict. Whether the conflict is between individuals, businesses or communities Greyspace as a neutral intermediary service can bridge the conflict space to help you achieve the results you desire.

Greyspace works with you to develop preventative mechanisms and is able to support early intervention responses to de-escalate conflict. This strategic approach will enable you to make informed decisions about how to prevent, deal with and resolve potential conflict situations.

Services include:

• Risk Assessment – reports & recommendations
• Preparation & Capacity Development – both for you and/or the other party
• Policy & Process design
• Implementation – facilitation, mediation & conferencing
• Training, capacity development & support